![]() ![]() The drive should power on without pressing a power button.Īll WD external drives function as storage devices that you can use on either the Windows or macOS Operating System without any additional software. Connect the power plug into the back of the drive.Plug the power adapter into a wall outlet (recommended).Answer ID 16458: Consequences of an Unsafe USB Flash and External Drive RemovalĮxtra steps may be needed if the drive is not seen by the computer or needs to be formatted.Īnswer ID 50233: Resolve External Drive Not Detected by Windows or macOS Guided AssistĪnswer ID 8200: Instructions to Format a Drive for Use with Windows or macOSĪnswer ID 25242: How To Format an External Drive or Memory Card to Out of Box Compatibility for Windows and macOS.Answer ID 21880: Safely Eject and Remove an External Drive on Windows or macOS.Safe Eject and remove the drive when no in use. Windows and macOS will read and write data to the drive even if not using your computer.Answer ID 3823: How to Access macOS Disk Utility.Answer ID 18075: How to Access and Use Disk Management on Windows.The drive should be seen and ready for use. Look for the drive in Windows Disk Management or macOS Disk Utility.Connect the other end of the cable to the drive.Answer ID 31975: My Passport for Mac: Cable and Adaptor.Answer ID 30483: External Drive: USB Hubs or Cards Not Recommended.Use the adapter and make sure the arrows match on My Passport for Mac. The drive may not get enough power if the cable is too long. (22 inches for My Passport drives made before 2007) The cable should not be longer than 18 inches. Connect the USB cable to a USB port on the computer.Setup and Connect: External Desktop Drive Setup and Connect: External Portable Drive WD Discovery software is already on supported drives. No other software is needed to add data to it. ![]() The drive should be seen by the computer and ready for use when connected. External Drives may be called USB Drives or Direct Attached Storage (DAS). ![]()
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